Shipping policy

Shipping Policy

At Le Belle Heure, we are committed to delivering your order safely and efficiently.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.

Orders placed after business hours will be processed on the next working day.

Shipping Time

Estimated delivery times:

  • United States: 7–14 business days

  • United Kingdom: 7–14 business days

  • Canada: 7–16 business days

  • Other International Locations: 10–20 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping promotions may be offered periodically.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–72 hours to update.

Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. We are not responsible for orders delivered to incorrectly provided addresses.

Lost or Delayed Packages

If your order has not arrived within the estimated timeframe, please contact us. We will work with the shipping carrier to locate your package.

Le Belle Heure is not responsible for delays caused by shipping carriers, customs, weather conditions, or other unforeseen circumstances.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.

Contact Us

For shipping inquiries, please contact:

📧 Email: support@lebelleheure.store
🌐 Website: www.lebelleheure.store